SNP Security has recently invested over $1 million in a new workforce management system, Microster. Microster will enable SNP to automate timesheets, allocate available shifts based on skills, cost and suitability, and manage labour costs through web based self-service and mobility modules.
SNP employees can access their shifts via mobile devices, view available shifts, and bid for leave and shifts with approvals signed off via an automated workflow. In addition, Microster can automate award interpretation providing an audit trail on all rostered hours in accordance with relevant industrial awards and enterprise agreements.
Microster also has unique capabilities and services which will address the needs of SNP Security’s vast workforce, providing the organisation with the flexibility to quickly plan and fairly allocate employees for day-to-day operations as well as long term forecasting of resources based on changing demands.
Microster’s ability to allocate resources will assist SNP Security to cater for demand, record profitability of day to day operations and ultimately provide the organisation’s customers with a cost effective and quality service.
In addition, Microster has the capability to seamlessly interface with multiple core systems such as SNP Security’s Payroll and HR software, Customer Relationship Management as well as the Financial systems enabling the organisation to automate customer invoicing through accurate, real-time capture of data.